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Refund Policy – Roastify
Effective Date: 15th May 2024
At Roastify, we are committed to delivering top-tier marketing solutions tailored to meet your brand’s goals and objectives. As a service-based agency, our time, expertise, and resources are dedicated to providing value-driven strategies and results.
Please read our refund policy carefully before engaging in our services.
1. No Refund Policy
Due to the nature of our services, all payments made to [Your Agency Name] are non-refundable. This includes, but is not limited to, payments for:
- Marketing strategy planning
- Meta and Google Ads management
- Creative design and ad video editing
- Social media management
- UGC consultation and CRO optimization
- Any other service under our offered packages
Once a service has been initiated, it is deemed consumed, as our team invests significant time, resources, and expertise.
2. Service Agreement & Expectations
Before the start of any project, a detailed scope of work will be shared, outlining deliverables, timelines, and expectations. It is the client’s responsibility to review and agree upon this before making payment.
3. Cancellation Policy
While refunds are not provided, clients may choose to discontinue services with a minimum of 30 days’ written notice. Any ongoing work within the notice period will be completed as agreed upon.
4. Exceptional Circumstances
In rare cases where [Your Agency Name] is unable to deliver the agreed-upon services due to internal issues (not caused by the client), alternative solutions or partial credits may be considered, strictly at our discretion.
5. Acknowledgment
By engaging in our services and making payments to Roastify, you acknowledge that you have read, understood, and agreed to this refund policy.